Analytical Marketing: Optimize ROAS with CRM Kommo, UTMs and Dashboards

Introduction to analytical marketing and the importance of UTMs

The universe of digital marketing is vast, with diverse tools and strategies that promise to enhance campaign results. However, the key to success lies in the ability to analyze and interpret these results, which is known as analytical marketing. This field allows professionals, like us at Bytebio, understand exactly what is working and what needs adjustments in real time. One of the crucial components of this analysis are UTMs (Urchin Tracking Module).

Why are UTMs important?

  • Accurate Tracking: With UTMs, we can track where our visitors are coming from, whether it's from email campaigns, social media or paid search.
  • Campaign optimization: By identifying the most effective traffic sources, you can reallocate budgets to maximize ROI.
  • Detailed analysis: UTMs allow for more granular analysis of campaigns, making it easier to identify which messages and offers are resonating best with target audiences.

Integrate UTMs with tools like Kommo enables an unprecedented level of tracking and analysis. We can see not only the customer journey in our campaign, but also how that journey translates into conversions and sales. For agencies and marketers, this ability to track every click to final conversion is invaluable. Allows a clear understanding of which strategies are working, justifying investments and adjustments in real time to achieve the best results.

How kommo and UTM work together to improve campaign tracking

Na Bytebio, we understand the value of synergy between technologies to optimize our marketing strategies. Therefore, we integrated the Kommo, a powerful CRM tool, with the strategic use of UTMs (Urchin Tracking Module) to enhance our campaign tracking and analysis capabilities. Let’s explore how this combination powers analytical marketing.

Advantages of Integration

  • Holistic vision: With integration, we obtain a 360-degree view of the customer journey. This allows us to understand each touchpoint and its influence on the sales funnel.
  • Detailed analysis: Using UTMs in campaigns allows us to segment the data collected in Kommo. This way, we can carry out a deeper analysis of the performance of specific channels, campaigns and content.
  • Resource Optimization: Accurate data analysis enables us to optimize our marketing resources, reallocating budget to the most effective campaigns and adjusting strategies in real time.

To connect the Kommo CRM to Meta Ads, we use tools like Zapier and Make. These connections automate the sending of funnel events to Facebook Ads, enabling accurate tracking and efficient conversion management. By identifying which ads and campaigns generate the most engagement and conversion, we can continually improve our strategies.

Employing UTMs in our campaigns, thanks to the analytical capabilities of Kommo, we are able to not only track the origin of leads but also understand their behavior and preferences in detail. This integration is fundamental for any marketing strategy focused on concrete results and constant optimization.

Step by step: implementing UTMs in messaging campaigns and Facebook Ads

Implementing UTMs (Urchin Tracking Module) in your messaging and Facebook Ads campaigns is a powerful strategy for improving analytics marketing. This allows for precise tracking of your marketing actions, understanding exactly how each campaign contributes to your final objectives. Let's break down how you can do this effectively.

Management, Use and Tracking of UTMs

UTMs (Urchin Tracking Module) are parameters that we can add to URLs to track the performance of marketing campaigns.
The five UTMs parameters are:

  • utm_source: Identifies the source of traffic, such as Google, Facebook, etc.
  • utm_medium: Identifies the marketing medium used, such as email, social networks, etc.
  • utm_campaign: Identifies the name of the campaign.
  • utm_content: Identifies the specific content that drove the traffic, such as a specific ad, etc.
  • utm_term: Identifies the keywords used in the campaign.

By using UTMs, we can track campaign performance across different platforms and channels, allowing us to identify which strategies are working best and which ones need to be adjusted.

There are several tools we can use to manage and track UTMs, such as Google Tag Manager (GTM) and Zapier.

Message Campaigns

  • Set UTM parameters: First of all, you need to define which UTM parameters you will use. The most common include utm_source, utm_medium, utm_campaign, utm_term and utm_content. These parameters will help identify the source, medium, campaign, search term, and specific content of your messaging campaign.
  • Integrate UTMs in the link: After defining your parameters, incorporate them into the URL that will be sent in the messages. This will allow you to track campaign effectiveness directly in your CRM or analytics platform.
  • Track the results: With UTMs in place, you'll be able to monitor the performance of your messaging campaigns in real time, adjusting strategies as needed to maximize return.

Facebook Ads

  • Configuration in Ads Manager: When creating or editing a Facebook Ads campaign, enter UTM parameters in the ad URL section. As with message campaigns, define the parameters that will make sense for analyzing the campaign in question.
  • Use automation tools: To connect the Kommo CRM to Meta Ads and automatically send funnel events, tools like Zapier and Make can be extremely useful. These platforms allow you to automate the transfer of information between Facebook Ads and Kommo, ensuring accurate and efficient tracking.
  • Analysis and optimization: With the data collected, analyze the performance of each ad or campaign in detail. Use the information you gain to optimize your future campaigns by reallocating budget to the best-performing ads and adjusting messaging as needed.

Implement UTMs in your messaging and Facebook Ads campaigns, and integrate them with tools like Kommo for analytical marketing, it allows a clearer view of the performance of your strategies. This not only improves the effectiveness of campaigns, but also helps optimize marketing resources on an ongoing basis.

To set up the Meta Ads Conversions API, we need:

  1. Create a Facebook Pixel and install it on our website.
  2. Create a conversion event in Meta Ads.
  3. Connect the Facebook Pixel to the conversion event.
  4. Send funnel events to the Meta Ads Conversions API.

We can send funnel events to the Meta Ads Conversions API in several ways, such as:

  • Manually: We can send funnel events manually through Meta Ads Event Manager.
  • Through Google Tag Manager (GTM): We can configure GTM to send funnel events to the Meta Ads Conversions API.
  • Through Zapier: We can use Zapier to connect the Kommo CRM to Meta Ads and automatically send funnel events.

Integration of Kommo CRM with Meta Ads via Zapier and Make: automating funnel events

In an ideal world, all digital marketing tools work in harmony, providing accurate, actionable data that allows us to optimize campaigns in real time. The integration of Kommo CRM with Meta Ads, carried out through Zapier and Make, is a perfect example of this synergy. Enabling the automation of funnel events, this integration streamlines the tracking and analysis process, essential for the success of any marketing strategy.

Automating with Zapier

  • Zapier acts as an intermediary, connecting the Kommo CRM to Meta Ads without the need for coding.
  • With this tool, we can configure zaps that automatically send information about events in the customer funnel. Kommo for Meta Ads.
  • This includes crucial events like new leads, conversions, and important customer interactions.

To send funnel events to the Meta Ads Conversions API with Zapier, follow these steps:

  1. Create a Zap: A Zap is an automated workflow that connects two or more apps.
  2. Select trigger: The trigger is the event that starts the Zap. In our case, the trigger would be “Lead Updated in Kommo".
  3. Select action: The action is what the Zap does when the trigger is pulled. In our case, the action would be “Send Funnel Event in Facebook Conversions”.
  4. Configure Zap: Configure Zap to send lead data from Kommo CRM for Meta Ads Conversions API.

Expanding with Makeup

  • Make (formerly known as Integromat) offers an even greater level of customization and automation.
  • Allows you to create complex workflows that can take into account a wider variety of events and conditions.
  • This customization ability is ideal for more sophisticated marketing campaigns and strategies.

To send funnel events to the Meta Ads Conversions API with Make.com, follow these steps:

  1. create a scenario: A scenario is an automated workflow that connects two or more applications.
  2. Select trigger module: The trigger module is the event that starts the scenario. In our case, the trigger module would be “Kommo > Watch Leads”.
  3. Select action module: The action module is what the scenario does when the trigger is fired. In our case, the action module would be “Facebook Conversions API > Create Conversion”.
  4. Set the scene: Configure the scenario to send lead data from Kommo CRM for Meta Ads Conversions API.

When using these tools to connect the Kommo From CRM to Meta Ads, we are able to send funnel events automatically, ensuring that not only is data tracked efficiently, but that we can react in real time to changes in customer behavior and preferences. This not only optimizes our work in analytical marketing, but also enhances the return on investment of each campaign.

Data analysis in CRM: how to extract insights through reports Kommo

In the competitive environment of digital marketing, having access to detailed data and knowing how to interpret it is essential. A Kommo, a robust CRM tool, offers us a variety of reports that, when analyzed correctly, can reveal valuable insights into our marketing campaigns and strategies.

Get the Most Out of Data

  • Data Segmentation: A Kommo allows the segmentation of collected data, which facilitates the analysis of specific groups of customers or leads. This is essential for personalizing campaigns and increasing the effectiveness of communications.
  • Campaign Monitoring: Use reports to monitor campaign performance in real time. This allows us to make quick adjustments to improve results.
  • Conversion Analysis: Through reporting analysis, we can identify which strategies and channels are bringing the most conversions. This helps you optimize your budget and focus on the most effective methods.

Furthermore, the integration of UTMs with Kommo enhances campaign tracking. With UTMs, every link sent to customers or leads can be tracked, giving us accurate data about the source, medium, campaign, term and content. This information, when crossed with CRM data, allows a 360° view of campaign performance.

The strategic use of company reports Kommo, together with detailed analysis of lead and customer behavior, is a key aspect for any marketer who wants to optimize their strategies and achieve superior results. With the right tools and a data-focused approach, it is possible to transform insights into effective actions, maximizing campaign success.

Advanced Strategies: Using Data Analytics to Optimize Conversions and ROI

Delving deeper into data analysis can completely transform your marketing strategies. Using tools like Kommo, together with the strategic implementation of UTMs, we can uncover patterns that lead us to optimize our conversions and maximize return on investment (ROI).

Identification of behavior patterns

  • Understanding the customer journey: Analyzing how users interact with your campaigns, from the first click to conversion, can reveal critical points that impact their purchasing decisions.
  • Effective Targeting: Analysis of the data collected allows you to create more precise audience segments, enabling more targeted and personal campaigns.

Data-Driven Optimization

  • A/B Tests: With detailed data at your disposal, running A/B tests on different segments of your audience can identify which approach generates better results.
  • Identifying high-performing channels: Discover which marketing channels are bringing you the most qualified traffic and conversions, allowing you to reallocate your budget more efficiently.

The use of data analysis is not limited to observing the past, but rather to anticipating trends and preparing your strategies for what is to come. Integrate data analysis, with a specific focus on the application of UTMs and enhancing the functionalities of the Kommo, opens a new horizon of possibilities for optimizing campaigns and, consequently, improving conversions and ROI.

Case study: how analytical marketing consultancy at Bytebio enhances results with UTMs and Kommo

A Bytebio, specialized in analytical marketing consultancy, faced the challenge of optimizing a client's digital marketing campaigns in the retail sector. The objective was to accurately track the origin of traffic and measure the performance of campaigns across different channels. For this, the Bytebio implemented an integrated strategy using UTMs and the platform Kommo.

Implementation of UTMs

  • Clear definition of UTM parameters: The team Bytebio worked on structuring the UTM parameters, ensuring that each campaign had unique identifiers to facilitate analysis.
  • Integration with marketing channels: UTMs have been incorporated into all email marketing campaigns, paid ads and social media posts, allowing for detailed tracking of traffic sources.

Using the Kommo

  • Data centralization: By linking UTMs to Kommo, Bytebio managed to centralize tracking data, facilitating the analysis and interpretation of information.
  • Performance analysis: Using the analytical tools of Kommo, it was possible to identify which channels and campaigns generated greater engagement and conversion, thus optimizing marketing investments.

As a result, the customer's Bytebio saw a significant increase in campaign efficiency, with a clear view of the ROI of each channel. This holistic approach, combining UTMs and Kommo, allowed data-based decision making, maximizing the results of digital marketing campaigns.

Conclusion: best practices and final thoughts on UTMs, Kommo and analytical marketing

After exploring in detail the importance of UTMs, the effectiveness of Kommo and advanced analytical marketing strategies, it is clear how fundamental these tools and techniques are to success in digital marketing. Implement UTMs in your campaigns, efficiently integrate with Kommo, and making the most of data analysis resources are not only best practices, but essential for those seeking continuous improvements and significant results.

Final Words

  • Accuracy in tracking with UTMs allows for a clear understanding of the performance of each channel and campaign.
  • The use of Kommo as a central CRM and analytics tool strengthens understanding of the customer journey.
  • Analytical marketing, supported by concrete data, enables the constant optimization of marketing strategies.

In short, the integration of these practices not only enriches data-based decision making but also enhances campaign ROI. Remember that continuous experimentation and adapting to market changes are key to keeping your marketing strategies fresh and effective.

Summary

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