ByteGPT

To replace the assistant ID without having to create a new robot, follow these steps:

1. Add a New Assistant:
   • Open the BytePT widget.
   • Select the desired provider (e.g. OpenAI).
   • Enter the new Assistant ID and OpenAI Key.
2. Download the Assistant Template:
   • Locate the download button for the newly added wizard.
   • Download the corresponding template.
3. Import the Template:
   • Go to the “Settings > Communication Tools > Salesbots” section.
   • Click on “import” and import the downloaded template.
4. Copy Handlers from Relevant Fields:
   • Navigate to the fields in steps 187 and 50, where the ChatPT and Assistant handlers are.
   • Copy these handlers and paste them into a notebook for reference.
5. Update your Current Flow:
   • Access the flow you are already using.
   • Replace the old handlers with the new ones in the same fields (steps 187 and 50).

After completing these steps, your communication flow will be configured to use the new assistant.

Summary:

To change the assistant ID in ByteGPT:

1. Add a new assistant in ByteGPT.
2. Select the provider (e.g. OpenAI).
3. Enter the new OpenAI ID and key.
4. Download the wizard template.
5. Import the template into your bots section.
6. Copy the field handlers in steps 187 and 50.
7. Update your current flow by replacing the handlers with new ones.

This way, you will start using your new assistant without having to create a robot from scratch.

To directly activate the ByteGPT When starting a conversation from the lead card, follow these steps:

1. Access your salesbot flow on Kommo.
2. Delete step 81 in the flow.
3. Connect “Start Robot” directly to step 144, which sets the “Message received” field to “customer message”.
4. In your account Kommo, in the table with the Salesbots list (Settings > Communication tools), select the conversation trigger “When conversations are started by an incoming message on any channel”.

For visual guidance, watch the video at minute 28:00 via this link:

Here is an example of the process:

• Clone the template ByteGPT to preserve the original.
• Make your customizations in the copy.

To learn how to automatically activate your ByteGPT for more details, go to this content.

See explanation of the Template ByteGPT in detail, with each step.

If you need further assistance or want to schedule a meeting, activate the chat at the bottom and to the right or schedule a call via link to schedule.

No. Being a monthly subscriber to ChatGPT (such as ChatGPT Plus) is not necessary to use the ByteGPT. Although a ChatGPT Plus subscription offers benefits such as faster response times and access to exclusive features, it does not cover specific needs for integration and operation of the ByteGPT.

To use the ByteGPT, you need to have an OpenAI account. This is necessary because the ByteGPT uses OpenAI's generative AI technology to provide customized, automated responses. This account allows you to access the OpenAI API, through which the ByteGPT Opera.

To use the ByteGPT, you need:

1. OpenAI account: In addition to subscribing to ChatGPT, you must have an OpenAI account configured to use the API. This account allows you to access OpenAI language models via API keys.
2. API Key and Assistant ID: You must obtain an API Key and Assistant ID from the OpenAI platform. These credentials are essential for the ByteGPT can connect to OpenAI and function correctly.

Therefore, even if you are a ChatGPT Plus subscriber, you will still need to set up an OpenAI account and obtain API credentials to use the ByteGPT No. Kommo CRM. Subscribing to ChatGPT Plus does not replace these requirements, as it is a different service aimed at direct use of the ChatGPT language model, not for API integrations.

O ByteGPT can be used in various communication channels, including:

• WhatsApp
• Instagram
• Facebook
• Live chat
• Engagement Page
• Telegram
• Google Chat
• Skype or Whatsapp
• Viber
• Apple Business

This allows you to provide automated and efficient service across multiple platforms, adapting to your customers' communication preferences.

If you need assistance setting up any of these channels, our team is on hand to help!

Yes the ByteGPT works with all available OpenAI models, including the latest models like GPT-4o-mini and GPT-4o. This allows you to leverage the advanced capabilities of these models to provide detailed, personalized responses to your interactions across the ByteGPT.

Yes the ByteGPT is not limited to just OpenAI models. It can be connected to all major AI models available on the market, including Google's Gemini, Claude, LLAMA, Mistral, among others. This is possible thanks to its integration with providers like Dify, which in turn connect to these various AI providers. This gives you the flexibility to choose the AI ​​model that best meets your specific needs.

in the context of ByteGPT, a “request” refers to a request sent to the OpenAI language model (such as GPT-3.5, GPT-4). Every time the ByteGPT asks the OpenAI AI model a question and receives a response, this counts as a request.

Didactic Example 1:
Let's imagine you have a chatbot integrated into your Kommo. In this chatbot, a user asks the following question:

• “What are your company’s opening hours?”

To answer this question, the ByteGPT uses the OpenAI API to generate a response. This process, from asking the question to obtaining the answer, is considered a request.

Important Note:
In salesbot flows in Kommo, there can be multiple requests in a single flow, depending on the number of webhooks (handlers) present. For example, if a conversation flow requires three iterations with the ByteGPT, this will count as three separate requests.

Didactic Example 2:
Let's assume your salesbot is configured to:

1. Collect the user name (Request 1).
2. Ask about interest in a specific product (Request 2).
3. Provide more details about the product (Request 3).

In this scenario, if the user interacts with all these steps, the ByteGPT will make three requests to OpenAI.

Cost of Requests:
Requests may vary in the number of tokens (text units) processed during the interaction. The cost is generally calculated based on the amount of tokens used. The signatures of ByteGPT are defined by the number of requests allowed per month, with different pricing plans to adjust to usage needs based on the volume of requests.

GPT Model and Price:
The GPT model chosen (such as GPT-3.5 or GPT-4) may affect the price charged by a provider such as OpenAI. However, this does not affect the monthly fee for the ByteGPT, which is charged only for the number of requests passed through its API, regardless of the number of tokens or the model chosen.

Summary:

• Request: A chatbot interaction that generates a request to GPT and a response, accounting for one unit.
• Request Variation: In complex flows, each interaction can represent a new request.
• Cost: Based on tokens processed, determined by the provider (OpenAI).
• Anual Subscription ByteGPT: Covers the number of monthly requests, regardless of tokens or GPT model.

For more information about customizing and optimizing your use of ByteGPT No. Kommo, check out our in-depth guides, or contact support via our virtual assistant (AI) via chat.

To configure messages to be sent at specific times on your Kommo using the ByteGPT, you can use Salesbots with programmed triggers. This allows automatic messages to be sent according to a defined time, ensuring more efficient and personalized communication with your customers.

You can set specific triggers and conditions in the “Automate” section of your sales funnel in Kommo. These triggers can be configured to send messages at specific times, optimizing your communication and ensuring that your customers receive the right information at the ideal time.

If you need help adjusting these settings, our team is available to support you.

To resolve unexpected Salesbot activation during a conversation, follow these tips:

1. Check the triggers: Make sure the triggers you set up in Salesbot don't include keywords or conditions that could inadvertently trigger it during the conversation.

2. Pause the bot: Configure Salesbot to pause after the first message sent to the customer. This prevents it from continuing to automatically send messages unnecessarily.

3. Review the conditions: Adjust Salesbot conditions to ensure it only activates within appropriate contexts. This includes checking whether the configured conditions depend on specific customer actions that actually require bot intervention.

By following these steps, you can minimize unexpected Salesbot activation, providing a more fluid experience for your customers. If you need additional assistance, our support team is on hand to help with adjustments and configurations.

To obtain technical support for the ByteGPT, you can use our virtual assistant (AI) via chat available on our website. Additionally, if you are already our customer, you can open a Support Ticket directly with our team through this link: Open Ticket. Our team is ready to help you!

Yes, we offer training to use the ByteGPT efficiently, as separate services. You can access tutorials, guides and explanatory videos in our knowledge base. In addition, we provide consulting services to help with the implementation and customization of the ByteGPT according to your business needs. For more details, see our services section or contact us at open Support.

To configure the ByteGPT No. Kommo, follow these steps:

1. Prerequisites:

• Make sure you have a license Kommo on Advanced or Enterprise plans.
• Create an OpenAI account and get an API Key and Assistant ID.

2. Installation of the ByteGPT:

• access your account Kommo and go to the Integrations section.
• Search for ByteGPT and click “Install”.
• Accept the terms of use and privacy policies to proceed.

3. Widget Configuration ByteGPT:

• On the settings page ByteGPT, enter your OpenAI API Key and Assistant ID.
• Select the language model you want to use.
• Save the settings to activate the ByteGPT in your CRM Kommo.

4. Salesbot Creation:

• Download the provided Salesbot template and save it to your computer.
• Import the template into the communication tools in Kommo, specifically in the area of ​​Salesbots (importing a new bot).

5. Adjustments and Tests:

• Customize Salesbot messages and additional adjustments as needed.
• Carry out tests to ensure that the ByteGPT It's working as expected with the chat flow.

6. Continuous Monitoring and Adjustments:

• Monitor customer interactions ByteGPT with customers, collecting data on the effectiveness of responses.
• Adjust settings and customizations based on feedback and test results.

For a more detailed guide, you can consult the full documentation available in the knowledge base of Bytebio em Initial Configuration of ByteGPT. If you need additional support, our team is on hand to help.

To create SalesBot flows using ByteGPT No. Kommo, follow the steps below:

1. Initial Configuration ByteGPT:

• Make sure you have a license Kommo on Advanced or Enterprise plans.
• Create an OpenAI account and get an API Key and Assistant ID.

2. Installation of the ByteGPT:

• access your account Kommo and go to the Integrations section.
• Search for ByteGPT and click “Install”.
• Accept the terms of use and enter your OpenAI API Key and Assistant ID.
• Select the language model you want to use and save the settings.

3. SalesBot Creation:

• Download the SalesBot template provided by ByteGPT.
• Import the template into the communication tools in Kommo, specifically in the area of ​​SalesBots.
• Make any necessary customizations to the template to adapt it to your needs.

4. Configuring Conversation Flows:

• Define triggers that will activate the SalesBot, such as specific keywords or actions.
• Configure the prompts and questions that will be sent to GPT for answers.
• Use conditions to route the flow according to users' responses and intentions.

5. Tests and Adjustments:

• Perform tests to ensure SalesBot is working as expected.
• Adjust settings based on test feedback to improve the accuracy and relevance of answers.

6. Monitoring and Maintenance:

• Monitor SalesBot interactions with customers and collect data on the effectiveness of responses.
• Make ongoing adjustments and update content as needed to ensure an optimized experience.

If you need more details or assistance during the process, you can consult the knowledge base of Bytebio or contact our support team via our virtual assistant (AI) via chat. We are here to help!

ByteGPT+

O ByteGPT+ is an advanced version of ByteGPT, created by ByteBio. This new product stands out for connecting to multiple AI providers, including Dify, Chatbase, and OpenAI. This functionality allows users to utilize assistants from different providers in their operations.

Characteristics of the ByteGPT+

• Multiconnection: Connects with multiple AI providers, not just OpenAI. Supported providers include Dify, Chatbase, MyAskAI and CustomGPT.
• Independence: ByteGPT+ works independently and does not depend on ByteGPT.
• Specific Fields in Kommo: During installation of the ByteGPT+, specific fields are added to the CRM lead card Kommo for better integration and use.

Migration from ByteGPT protocols for ByteGPT+

Already have the ByteGPT in use and would like to migrate to ByteGPT+?

• Independent Installation: ByteGPT+ is an independent widget and does not depend on ByteGPT to work.
• Field Replacement: After installing the ByteGPT+, replace the fields in ByteGPT old:

– Change the fields with the nomenclature “GPT | [field name]” to “ByteGPT+ | [field name]".

• Handler Update: Update the handler address to the handler code of the ByteGPT+.
• Verification: Make sure the integration is working correctly with the new fields and updated handler.

Note
The team Bytebio It has a salesbot converter that allows you to migrate from one version to another automatically. To do this, you need to activate the [email protected] and get in touch.

It will be necessary to sending .json files (compressed, in .zip) of the desired salesbots to be converted, as well as informing the url of your account Kommo.

We hope that the ByteGPT+ bring even more efficiency and effectiveness to your operation with Kommo and GPT-enabled virtual assistants.