Video summary
In this video, the widget called Byte GPT is presented, an integration between Chatbot and GPT that provides a fluid question and answer experience. Several use cases are shown, in addition to explaining how CRM is used for customer interactions, highlighting that, despite the constant evolution of technologies, the main functionalities remain.
- The importance of familiarity with chatbots and conversational intelligence to maximize widget usage is emphasized. The process of creating flows and integrating ChatGPT with chosen providers such as OpenAI or DeepAI are demonstrated in detail.
- Choosing the right provider is crucial, considering the prices and models available. Different use cases are explored, including custom flows, integration with virtual assistants, and specific answers to questions.
- The need to configure flows according to users' needs is mentioned, with examples of flows triggered by specific keywords or according to the customer's input channel, such as WhatsApp or Instagram.
- Advanced features, such as pre-prompts and token limits, are also covered, highlighting the breadth of functionality offered by Byte GPT.
The conclusion reinforces the recommendation for viewers to have a deep knowledge of their business rules, thus ensuring maximum use of the features offered by Byte GPT.
Main topics covered:
- Introduction to Byte GPT and its integration with chatbots
- Using CRM for customer interactions
- Choosing the right GPT provider
- Creating custom flows
- Integration with virtual assistants
- Specific answers to questions
- Flow configuration according to user needs
- Advanced features like pre-prompts and token limits