ByteGPT e Kommo CRM: Installation and Getting Started
files for download: https://bytebio.me/bytegpt_files
Critical Factors for Implementing Conversational AI with CRM Kommo, ByteGPT, OpenAI and Dify
Kommo + Dify: Basic Chatbot and ChatFlow with AI (LLM's)
ByteGPT e Kommo CRM: Detailed Guide with Tips and Hacks
Presentation
Explore our complete, in-depth guide on how to make the most of ByteGPT and the Kommo CRM. This video covers everything from practical tips for beginners to advanced hacks for experienced users, highlighting the importance of following best practices when setting up virtual assistants and troubleshooting common problems.
00:00 Presentation about the video
0:32 ChatGPT (API) and Assistant
1:49 FAQ and Cost Simulator
2:29 Support Channel Bytebio and Ask the AI
3:27 Instalação ByteGPT (e 9:00)
3:42 Flow does not work or has stopped
8:42 Explanation of the Salesbot/Template (and 21:03)
9:38 Conversation Phases / Assistant Instructions
11:41 Template Schema (Salesbot)
13:56 Assistant + Flows Kommo (ByteGPT+)
15:11 Flow Map (Salesbots)
16:05 Salesbots and Use Cases (ByteGPT+)
19:34 Specific prompts in Salesbot (ByteGPT+)
21:01 Explanation of the Salesbot steps (ByteGPT+)
22:56 Team Support Bytebio by Technical Support
25:34 Tips for testing ByteGPT (Engagement Page)
26:26 Salesbot Behavior (Start Triggers)
27:55 Start the ByteGPT for any new conversation
29:43 Impact of Assistant updates on Lead conversations
30:42 Stopping the robot (Salesbot) manually
30:52 Creation of Assistants and API Keys, at Open AI
33:25 Adding a new GPT Assistant or Provider to Kommo
33:44 Download Salesbot Template and Import
35:12 Intent Prompt (example) – Step 184
38:06 Usage demonstration – Intent Detection
42:41 Synergism with the ByteGPT e Kommo AI
47:43 Comments and Perceptions about AI, Kommo e ByteGPT
53:20 Work and Services Proposal
Presentation
The video shows how to integrate GPT on the website or channels such as WhatsApp, using company content, demonstrating the automation and monitoring of conversations via CRM, and highlighting the flexibility and benefits for the business.
OpenAI Assistant: Learn to Create and Configure in a Customized Way
The video demonstrates how to create and configure a custom assistant on the OpenAI platform, covering everything from login and payment settings to defining instructions and uploading files, as well as testing and adjusting the assistant to meet specific needs.
- Creation of a custom assistant in OpenAI.
- Initial account and payment settings.
- Personalization with upload of files and specific information.
- Setting up detailed instructions for the wizard.
- Interaction tests and adjustment of assistant responses.
- Configuration of the assistant to act as a member of the sales team.
GPT Instructions – Instruction builder for use in GPT Wizards
https://chatgpt.com/g/g-QvmNFHPNl-instrucoes-gpt
Getting Started and Usage Tips
This video presents the first steps and tips for using the Kommo + ByteGPT for generative responses to open-ended questions, including the use of custom templates. The example shows how to test the chatbot, customize templates and create complete conversational flows.
- Introduction to using Kommo + ByteGPT for generative responses.
- Connection with the GPT provider and use in open-ended questions.
- Customization of templates for interaction via WhatsApp.
- Creation of conversational flows directed through GPT.
- Implementation of loops to diversify responses and manage interaction times.
- Configuration of automatic triggers to start different conversational flows.
Overview | Chatbot with Generative AI (WhatsApp, Kommo, ChatGPT...)
The video presents an overview of the ByteGPT, a generative AI chatbot that integrates ChatGPT with platforms like WhatsApp and Kommo, highlighting its features and benefits for companies; explains how to configure and customize the bot to respond accurately using company-specific content; and covers details about costs, integration with different providers and technical support offered.
- ByteGPT: Chatbot with generative AI for integration on platforms like WhatsApp and Kommo.
- Features: Personalization of responses and automation of interactions in chatbots.
- Integration: Possibility of use on different communication channels, including WhatsApp and Instagram.
- Costs and Benefits: Details of the 3.5 model in terms of cost-benefit for business use (works with all models).
- Asset: Instructions for customizing the chatbot, including pre-prompts and datasets.
- Customer Onboarding: Procedure involving ID, Dify API key and OpenAI API, audio transcription and testing period.
- technical support: Offering mentoring and technical support during implementation.
- AI Model Adjustments: Recommendations for setting the creativity level and word limit.
Tips and Use Cases [Advanced]
The video introduces advanced use of ChatGPT (ByteGPT) integrated into a CRM, showing different examples of possible interactions and flows. Different situations are addressed, such as initial greeting, screening, integration with GPT and personalized responses according to specific inputs. The importance of selecting the appropriate model and temperature for each type of response is also highlighted.
- Advanced Integration: The video shows how to integrate ChatGPT (ByteGPT) to a CRM, offering detailed insight into the chatbot's interaction capabilities.
- Use Cases: Different use cases are presented, such as customer service, request screening, and personalized responses.
- Chatbot Flows: Explains how to create and manage multiple conversation flows within the system, using conditionals and internal calls.
- Response Control: Use of counter to manage response time and prevent loops.
- API call: Demonstration of how to invoke ChatGPT in a separate flow, using URL parameters to personalize the user experience.
- Account Management: Details on how customer accounts are organized and how different flows are directed.
- Organized Prompts: Use of pre-defined prompts so that ChatGPT generates more accurate and relevant responses.
- Cost Calculator: Mention of a tool that helps users understand the costs associated with using the GPT model, based on executions and tokens.
Explanation of template #70 - TEMPLATE
The video demonstrates how template 70 works ByteGPT, explaining the fields and steps for processing and responding to messages, as well as customizing automated service flows.
- Demo of template 70 ByteGPT.
- Features of the template fields for lead management.
- Message processing by GPT in template #70.
- Transfer mechanism for human care.
- Template customization and configuration.
- Integration with GPT chat and configuration of response conditions.
- Configuration of template #70 for GPT wizard.
ByteGPT: Installation instructions
The video teaches you how to install the ByteGPT on the KOMMO platform, covering filling out forms and creating API keys and wizards in OpenAI, as well as showing how to import templates and configure communication channels such as WhatsApp and Telegram.
- Installation of ByteGPT at KOMMO
- Detailed step-by-step instructions for installation.
- Filling out specific forms.
- Creating API Keys and Assistants in OpenAI
- How to create a wizard key and ID in OpenAI.
- Importing Templates and Configuring Channels
- Instructions for downloading and importing salesbot templates.
- Configuration of communication channels, such as WhatsApp and Telegram.
- Integration ByteGPT with KOMMO and ChatGPT
- Explanation of effective integration between platforms.
- Tips for a successful installation.
GPT intent responses and detections
The video demonstrates the practical application of Salesbot KOMMO with ByteGPT, using artificial intelligence to answer questions and detect intentions, enabling a hybrid and customizable experience.
- Integration of ByteGPT with Salesbot KOMMO: Implementation of artificial intelligence to interact and respond to customers via WhatsApp.
- Data Validation: The system checks the accuracy of information such as names provided by users.
- Answering Questions: The bot is able to clarify questions related to the company's content and services.
- Intent Detection: The bot's ability to identify what the customer wants or needs through open-ended questions.
- Interaction Flow: Demonstration of how the bot conducts conversations, including sending files and information about services.
- Customization: Flexibility of the bot to adapt responses and interactions according to the context and customer needs.
Preparation, Submission of Proposals in CRM Kommo and AI Trading
The video shows how to automatically generate and send proposals from CRM Kommo, in addition to demonstrating how AI negotiation can help users during the sales process.
- Automatic Proposal Generation: Demonstration of how to create proposals in CRM Kommo automatically, using templates and previously filled information.
- Proposal Update: Explanation of the process for updating proposals in the system, including automatic updating of values and conditions.
- Trading via WhatsApp: Presentation of the negotiation functionality through WhatsApp, with options for sending manual or automatic messages.
- AI-Assisted Trading: How artificial intelligence can help in the negotiation process within CRM Kommo.
- Standardization of Service: Guidance on how to schedule conversations and guide agents to maintain a standard of service and conduct.
Automatic Scheduling with AI on Google Calendar via WhatsApp, with ByteGPT
The video demonstrates how to integrate Google Calendar and WhatsApp using AI for automatic scheduling, showing the use of ByteGPT and CRM Kommo for consultations and meeting confirmations, in addition to highlighting the flexibility and humanization of service.
- Integration of Google Calendar and WhatsApp for scheduling.
- Use of ByteGPT and CRM Kommo in conjunction with ChatGPT.
- Automatic meeting scheduling via AI.
- Meeting confirmation and reminders via WhatsApp.
-
ByteGPT | Getting Started Help and Tips
We offer support to help you get started using the ByteGPT