How to connect n8n to Kommo using the ByteGPT

84 views 0 Updated on 30/07/2025

Process overview

This detailed guide will walk you through the process of integrating the powerful workflow automation tool, n8n, with your Kommo CRM , using integration ByteGPTThis connection will allow you to create intelligent chatbots and automate conversations in advanced ways.

Integration consists of configuring the ByteGPT inside the Kommo to act as a bridge, connecting to a workflow (workflow) specific to n8n. This flow in n8n, in turn, will be able to utilize the power of the models OpenAI to process and respond to messages. Finally, a Salesbot na Kommo will be configured to trigger and manage this interaction.

Step 1: Setting Up the Integration ByteGPT na Kommo

Go to settings and find the ByteGPT

  1. In the left side menu of the Kommo, click on “Settings”.
  2. In the “Integrations” section, use the search bar and type “ByteGPT".
  3. Click on the integration “ByteGPT+ (Plus) via Bytebio” to open your settings.

Add provider n8n (chat)

  1. Inside the settings window ByteGPT, in the “Settings” tab, locate the “AI Providers” section and click on “Add +".
  2. A “Select the Providers” window will appear. From the drop-down list, select the “n8n – Chat Trigger".
  3. Upon selection, two new fields will appear: "OpenAI Key" and "Chat Trigger URL." These fields will be populated in the following steps.
 

Step 2: Creating and configuring the workflow in n8n

Download the template for n8n: JSON (Chat and Webhook Trigger)

Import the Template into n8n

  1. Access your n8n account and create a new workflow (“My workflow 1” or a new one).
    Click on the three-dot menu (…) located in the top right corner and select “Import from File…".
  2. Select the .json file that you just downloaded.
    The workflow with three main nodes will load on your screen: “When chat message received","OpenAI Message Assistant"and "Reply to Webhook".

Configure the OpenAI node

  1. Click on the node “OpenAI Message Assistant” to open your settings.
  2. In the field "Credential to connect with", you'll need to add your OpenAI credentials. If you already have one set up, select it from the list. Otherwise, create a new one.
  3. Make sure the other parameters are correct as per the imported template

Activate Workflow and run a test

  1. In the top right corner of the n8n screen, activate the workflow by moving the “Inactive" for "Active".
  2. To ensure everything is working, open the test chat window by clicking “Open chat” and send a test message, such as “Good morning.”
  3. Watch the flow run. If the nodes turn green and you see the wizard respond, the test was successful.

Get Chat URL (Webhook)

  1. Click on the first node, “When chat message received".
  2. In the parameters panel on the left, you will find the field “Chat URL“. This is the URL that connects to Kommo to your workflow n8n.
  3. Click to copy URL.

Step 3: Finalizing the configuration on Kommo

Enter credentials in ByteGPT

  1. Return to the settings window. ByteGPT na Kommo.
  2. Paste the URL you copied from n8n into the “Chat Trigger URL".
  3. Enter your OpenAI key in the “OpenAI Key".
  4. Click on "Save“The system will submit and save the information.

Download and import the salesbot template

  1. Still in the settings window of ByteGPT, scroll down until you find the Salesbot templates section.
  2. Locate the template “v2 – N8N – Chat Trigger"And click"Download“. The file will be uploaded and downloaded.
  3. Now, go to “Asset”>“communication tools” in the side menu of the Kommo.
  4. Click on "Create or launch a new bot” and import the Salesbot file you downloaded.

Configure the salesbot

  1. With the imported Salesbot, you can customize the trigger (“Trigger”). For example, you can set the bot to start “When a conversation is started by a new message in any channel.”
  2. If you prefer, you can adapt the flow to the conversation start directly, without the initial pause step, connecting the “Start bot” directly to the next steps.

Step 4: Final integration testing

Start a conversation

  1. Access one of your communication channels connected to Kommo (like your website's Live Chat, WhatsApp, etc.).
  2. Send a test message, such as “Good morning.”

Check the response and data

  1. The message should appear in your “Inbox” Kommo.
  2. The Salesbot will be triggered, will send the information for n8n, which will process with OpenAI and will return the answer.
  3. You'll see the automatic reply "Hello, how can we help?" in the conversation.
  4. Within the lead card na Kommo, and on aba "ByteGPT+”, you can see the details of the interaction, such as the prompt sent and the response received.
  5. In n8n, in the “Executions“, you will be able to see a log of the successful execution of your workflow.

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