In this introductory video to using Kommo + ByteGPT, the first steps and tips for using the platform are covered.
The video addresses in a practical way how to integrate the ByteGPT with the platform Kommo to enhance customer engagement through generative responses to open-ended questions. Furthermore, it offers tips for the advanced use of this tool, aiming to optimize workflows and business communication. Some points covered in the video that should be considered are:
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Introduction and Initial Setup: The video starts with a introduction to ByteGPT and how it can be integrated into the environment Kommo after installation. It is assumed that the user already has a template for the ByteGPT with bots and fields created, configuring the basis for using the tool.
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Features of ByteGPT: The concept of generative answers to open questions is explained and the possibility of creating hybrid flows (AI and personal service), where predefined answers are used together with answers generated by the ByteGPT as necessary.
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Initial Tests and Template Duplication: It is suggested to carry out initial tests before connecting the ByteGPT to existing flows, in addition to the importance of duplicating the template to work on a customized version, preserving the original.
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Triggers and Tests ByteGPT: The video shows how to activate the ByteGPT through defined triggers and carry out practical tests by sending messages through WhatsApp to observe generative responses. The speed and efficiency of the system in generating responses is highlighted.
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Templates Customization: The importance of understanding how templates work to carry out effective customizations is discussed, always respecting certain indicated fields that are essential for the system to function.
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Integration with Other Flows: Possibilities for integrating the ByteGPT with other workflows within the platform Kommo, allowing more dynamic and personalized communication with users.
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Automation and Trigger Conditions: It explains how to set up automatic triggers that initiate specific flows based on certain conditions, such as creating a lead or receiving a message with specific keywords.
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Final Tips and Support: The video concludes with tips for optimizing the use of ByteGPT and informs you of support resources available to users who require additional assistance.
This article provides a starting point for companies and individuals interested in improving communication and customer service using software integration. Kommo to ByteGPT for automatic assistance with artificial intelligence.
If you have any specific questions about the video, feel free to request support or ask a question via the chatbot here, or in our services page.